I have this Gevalia coffee maker. No matter how carefully I load the filter, I just can’t seem to make a cup of coffee without getting a cupful of grounds.
There is nothing worse than taking a big gulp of coffee at 5:30 am and getting a snootful of coffee grounds.
I’ve tried for three weeks. I give up. Uncle! I’ll just buy a new coffee maker.
Besides the cups are plastic and no matter how I wash them, they still smell plasticy. Plastic on the inside (smells funny), metal on the outside (can’t reheat), cup full of grounds - wow, is this one shitty machine!
The Gevalia coffeemaker before it was larger, but I still got grounds occasionally (when I wasn’t careful with the filter). The carafe has an opening juuussst small enough to make sure you can’t get your hand in there to give it a good scrub (it’s tall so it’s hard to get leverage when washing the bottom). And the karafe lid is difficult to open enough to let coffee pour out (it either trickles, or if you open it a hair more, the lid falls off).
So if you order a coffeemaker from Gevalia (their coffee is good I guess), really watch what you select.

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DO NOT replace it with a coffee maker from Cuisinart!
I had a Cuisinart thermal carafe coffee maker that did the exact same thing. I replaced it with a Mister Coffee priced at $24.95 and couldn’t be happier. No grounds. It is also much faster. I just pour the coffee into the old Cuisinart carafe.
Sometimes, the cheapo appliance is better.
We used to get coffee from Gevalia but you can get stuff just as good from Trader Joe’s. As for a coffee maker, we are having great luck with an el cheapo DeLonghi from Overstock.com, believe it or not, after our old Starbucks coffee maker quit a few months ago.